Terms of Service

1. This agreement

These Terms of Service ("Terms") are an agreement between you and Casturi AI ("Casturi AI," "we," "us" or "our"). They cover your use of our website, Casturi Chat, Casturi Code and the Casturi API (the "Services"). Our Privacy Policy and Cookie Policy explain how we handle personal information. By creating an account or using the Services you accept these Terms. If you use the Services for an organisation, you accept them for that organisation and confirm you're authorised to do so.

2. Who can use Casturi

You must be at least 18 and able to form a binding contract. You can't use the Services if you're barred from doing so under applicable law, including sanctions and export control laws. During the beta, access needs an invite or our approval, and we can decline or withdraw access at our discretion.

3. The Services and the beta

Casturi is in an invited beta. Features may change, have errors, be limited or be removed, sometimes without notice, and we may reset beta data where we tell you in advance. We'll try to give reasonable notice before removing something you depend on, but we can't guarantee availability during the beta.

4. Your account

Keep your password and API keys secret. You're responsible for activity under your account, and you must tell us at support@casturiai.com straight away if you think someone else has used it. You can have one personal account. Don't share, sell or transfer accounts, invite codes or API keys.

5. Acceptable use

Don't use the Services to, or to help anyone:

• break the law, or infringe anyone's intellectual property, privacy or other rights;
• create or share child sexual abuse material, or content that sexualises minors, in any form;
• harass, threaten, defame or discriminate against people, or promote violence or terrorism;
• develop weapons capable of mass casualties, or malware, or carry out attacks on systems you don't have permission to test;
• commit fraud, scams or phishing, impersonate others, or present AI output as human-written where that's deceptive;
• send spam, or run deceptive political or election influence campaigns;
• make decisions with legal or similarly significant effects on people (for example about credit, employment, housing, insurance or healthcare) without appropriate human review;
• collect personal data about people without a lawful basis, or track or surveil them;
• extract our model weights, training data or system prompts, reverse engineer the Services, or use output to train a model that competes with Casturi;
• scrape the Services, get around rate or plan limits, the invite system or security controls, or interfere with the Services or other users.

We may review content to enforce these Terms and remove content or limit access that breaks them.

6. Your content

You keep ownership of the prompts, files and other material you submit ("Input") and, as between you and us and to the extent the law allows, the output Casturi generates for you ("Output"). Together they're "Your Content." You give us a worldwide, non-exclusive, royalty-free licence to host, process, copy and display Your Content only as needed to provide, secure and support the Services for you.

Beta model training. During the invited beta you also give us a licence to use Casturi Chat conversations to train, evaluate and improve Casturi models, as described in our Privacy Policy. You can opt out at any time by emailing privacy@casturiai.com. This licence never covers Casturi API or Casturi Code requests.

You confirm you have the rights and permissions needed for your Input, including consent from anyone whose personal information it contains. If you send us feedback or suggestions, we can use them without owing you anything.

7. AI output

Output is generated by AI and can be inaccurate, incomplete, out of date or offensive, even when it sounds confident. Similar output may be generated for other users, and it may not be protected by intellectual property law. Output isn't professional advice, including legal, medical, financial, tax or engineering advice. You're responsible for evaluating Output, including checking facts and sources, before you rely on it, publish it or use it in decisions about people.

8. Casturi Code and deployments

Casturi Code can read and change files and run commands on your computer, and it can create resources in cloud accounts you connect, such as AWS, Microsoft Azure or Google Cloud. You decide what it may access. Review plans, code and commands before you approve them, keep backups, and test before you use generated code in production. You're responsible for your systems, your credentials, the security of what you deploy, and all charges from your cloud providers, including for resources Casturi Code creates for you. Casturi AI isn't responsible for data loss, outages or charges that result from commands or deployments you approve.

9. The Casturi API

API access is offered at our discretion and may come with extra terms, such as rate limits or an order form, which apply alongside these Terms. Keep API keys secret; you're responsible for all use of your keys. If you use the API in your own product, you're responsible for your product, for telling your users they're interacting with AI where the law requires it, and for having a lawful basis and the notices required to process their data. API request content isn't stored after the response is delivered and is never used for training.

10. Plans, limits and fees

Free, Pro and Unlimited plans have the daily message limits shown on our Pricing page. During the beta, upgrades are granted by Casturi AI at no charge. We may change limits or introduce paid plans later. We'll give you notice before any charge applies, and you'll only pay if you agree to the price. Paid plans will list prices, taxes, renewal and cancellation terms before you buy.

11. Third-party services

The Services can link to or work with services we don't control, such as Google sign-in, web search results, websites, connectors you add and cloud providers. Your use of them is governed by their own terms, and we're not responsible for them or their content.

12. Our intellectual property

Casturi AI and its licensors own the Services, including Casturi models, software, designs, the Casturi name and logos. We give you a limited, revocable, non-exclusive, non-transferable right to use the Services under these Terms. Don't use our trademarks without our written permission.

13. Copyright complaints

If you believe content on the Services infringes your copyright, email legal@casturiai.com with the work concerned, where the infringing material is, your contact details, a statement that you believe in good faith the use isn't authorised, and a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorised to act for them. We may remove material and close the accounts of repeat infringers.

14. Suspension and termination

You can stop using the Services at any time and ask us to close your account at support@casturiai.com. We may suspend or end your access if you break these Terms, if we must for legal reasons, if your use creates risk or harm for us or others, or if we end the beta or a Service. Where reasonable, we'll give you notice and a chance to export your content first. Sections 6 to 8 and 12 to 20 continue to apply after termination.

15. Disclaimers

TO THE EXTENT THE LAW ALLOWS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DON'T WARRANT THAT THE SERVICES OR OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR ACCURATE.

16. Limitation of liability

TO THE EXTENT THE LAW ALLOWS, CASTURI AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES AND SUPPLIERS WON'T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING FROM THE SERVICES OR THESE TERMS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AND (B) USD 100.

Nothing in these Terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your rights under consumer law.

17. Indemnity

If you use the Services for a business or organisation, you'll defend and compensate Casturi AI for claims, losses and costs (including reasonable legal fees) arising from Your Content, your products built on the Services, or your breach of these Terms or the law. If you're a consumer, this applies only to the extent the law of your country allows.

18. Consumer rights

• Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where our liability for failing to meet a guarantee can be limited, it's limited to supplying the services again or paying the cost of having them supplied again.
• EU, EEA and UK: if you're a consumer, you keep the protection of the mandatory laws of the country where you live, including your statutory rights for digital content and services.
• India: nothing in these Terms limits your rights under the Consumer Protection Act, 2019 or the Digital Personal Data Protection Act, 2023.
• United States: some states don't allow certain warranty disclaimers or liability limits, so parts of sections 15 and 16 may not apply to you.

19. Governing law and disputes

Please contact us first at legal@casturiai.com. Most concerns can be resolved quickly and informally. If a dispute isn't resolved within 60 days, either of us can take it to court. These Terms are governed by the laws of the place where Casturi AI is incorporated, without regard to its conflict-of-law rules, and disputes will be heard by the courts there. If you're a consumer, you can also bring a claim in the courts where you live, and you keep the protection of the mandatory laws of your country.

20. General terms

• Changes: we may update these Terms. We'll post the new version here with a new date and, for significant changes, tell you in the Services or by email at least 15 days before they take effect, unless the change is needed sooner for legal or security reasons. If you keep using the Services after that, the new Terms apply. If you don't agree, stop using the Services.
• Events beyond our control: we're not responsible for delays or failures caused by events we can't reasonably control.
• Assignment: you can't transfer these Terms without our consent. We can transfer them as part of a merger, acquisition or sale of assets.
• Whole agreement: these Terms and the policies they mention are the whole agreement about the Services. If a part is unenforceable, the rest still applies. If we don't enforce a right, that isn't a waiver of it.
• Notices: we can send you notices by email or in the Services. Send notices to us at legal@casturiai.com.
• Language: these Terms are written in English. If there is a translation, the English version applies unless the law requires otherwise.

21. Contact us

Casturi AI. Support: support@casturiai.com. Legal notices: legal@casturiai.com. Privacy: privacy@casturiai.com.